How to make an app? Secrets unlocked in 13 steps

How to make an app? Secrets unlocked in 13 steps

You got it! Do you want to do something big? Have an excellent idea for the next billion-dollar app?

But how to make an app?

This article will detail the lessons learned during our 13-year entrepreneur journey running a software development company and creating hundreds of mobile apps. We’ll reveal the hidden secrets of how to bring your ideas to life. We will provide practical steps based on our own experience making mobile apps and share some tips that worked well for us. Here are the 13 steps to building a mobile app. 

  1. Write down your high-level idea
  2. Choose between iOS and Android
  3. Wireframe, mockup, and prototype your app
  4. Collect feedback from customers
  5. Create your app backend
  6. Code your app frontend
  7. Create your app landing page
  8. Implement your app analytics dashboard
  9. Optimize your app for SEO
  10. Beta test your app with real users
  11. Publish your app
  12. Promote your app to reach the right users
  13. Improve your app with customer feedback

Mobile phone usage continues to grow, and these are the most accessible devices in the world. Believe it or not, there are more phones than people! While the number of people using mobile phones continues to rise, developing a mobile app, it’s not necessarily straightforward or cheap. This tutorial will provide you with simple steps that will speed up app development and save you money.

Here is a warm-up that will save you save thousands of dollars! All lessons learned the hard way, of course. 


Don’t start coding right away

We started to code our first product in 2004 without any customer validation. It took two years and, at the moment it was ready, there was no market need for the product. The product was great, had all the features you can imagine, but customers did not want it! Wow, we will never forget that and never make the same mistake again.

The first lesson we learned the hard way is that you should NOT start coding right away!  Coding is the most expensive piece of the equation, and you will be able to have significant savings planning the north of the product. Finding developers is hard and costly! The hourly rate will vary from $25/hour in offshore development to $200/hour in Silicon Valley.  So, make sure you write down your idea first, make some market research, design some sketches, and get feedback with potential customers before coding the app. This simple rule may save you thousands of dollars and possibly avoid you creating an app that nobody wants.

Please keep it simple and start with an MVP

The second thing to bear in mind is that the development cycle has to be small! An MVP –  Minimum Viable Product should be ready in no more than three months. I know what you are thinking: “My app has all these features and it’s impossible to have it ready in 3 months”. Don’t fool yourself because before collecting customer feedback and real-life data you don’t know (you think you do, but you don’t) which features are required for a successful product. It may be an exception here for enterprise apps that in most cases demand complex legacy systems integrations, but even in this case, the initial development should be as simple as possible to meet minimum business/security requirements.


Get feedback from customers as early as possible

Validate the hypotheses of your app as soon as possible and at the lowest conceivable cost! Please don’t wait until your app is fully coded to show it to your to potential users. The reason for that is simple; if your hypotheses are not correct or need adjustment, you may not have more financial resources to continue the project. It’s much better to collect customer feedback in the early stages of the project and redefine app requirements based on real-life data. Doing this, you improve the likelihood of launching a successful application.

The 13 steps to make a mobile app

All right! Now, I will guide you step by step on how to make a successful app! Here is what you will find reading this article.



1. Write down your high-level idea

More than 5 thousand apps are released every single day on the app stores! So, you have to stand out in the crowd to be successful. The first step in developing a popular mobile app is to write down your high-level objectives. You must have a goal, or you will drift around and get nowhere.

Use the Business Model Canvas

Remember our company in 2004? Our business plan had more than 100 pages and covered all possible scenarios. I do NOT recommend that! Move away from complicated and broad business plans! Time to market plays a vital role in mobile apps! A business plan will delay this process and not help you to achieve this goal. On top of that, most of the projections will be wrong.

An excellent way to develop your high-level plan is by using the business model canvas. This template will cover the most critical aspects of a business like value propositions, customer segments, revenue, and more. It’s possible to have a first version ready in a couple of hours, depending on your prior knowledge of the business.


It would be best if you used this framework for the following reasons:

  • It’s fast and agile
  • It’s great to generate a collection of ideas
  • It helps to structure discussions
  • You can redo it and pivot the app as needed

Startup Owners Manual

Buy this book and use it to develop your business! It’s a checklist of how to create a successful company from scratch. It’s like a car manual, but for your company! It has almost 600 pages, and you will find all the answers there. Use it as a manual and not as a book to read during your vacations.


Have a budget

Make sure you define your budget to develop your mobile app! The amount you will spend needs to be precise since the project inception.

For example, let’s consider a budget of $25,000.

  • Total Budget: $25,000
  • Offshore Development Hourly Rate: $25.00
  • Total hours of coding: 1,000
  • Work hours/Day: 08
  • Business days/month: 22
  • Work hours/Month: 176
  • Quantity of developers: 2
  • Total hours/developer: 500
  • Months of work: 500/176 = 2.84

So, this simple example shows how expensive a software project can be! Even if we consider an offshore software development company at a rate as low as $25.00/hour, the budget of $25k will only allow two developers working on a project for less than three months. So, it’s fundamental to minimize the cost of each mistake you make! The budget can get out of control pretty quickly, and that is the reason I say it’s essential to make some validation before coding the application.

Use the Lean Startup Methodology

This paragraph is a contribution written by Mike Van Drongelen, from Miker Works.

It is good to see that the lean startup methodology is becoming more and more popular. But the following is still a valid question for a lot of developers and a lot of customers:

Why would you spend half a year or more on developing an awesome piece of software that nobody wants to use in the end?

We have been there. We have done that too. As a developer, it is just more fun to sit behind your computer and start coding, I guess. But it quickly made sense to us that validated learning through the Build-Measure-Learn feedback loop can prevent wasting precious time and money! In addition to the books written by Eric Ries, we have learned a lot from the lean startup circle and from the wise lessons of Ash Maurya.

Now we no longer develop the features that we want to create; we insist on developing the features that users want to have! The only way to find out about that is to ask them and to start app development by creating a Minimum Viable Product (MVP) first.

By talking to our customers and our customers’ users, we can find out whether a certain assumption is true or not. We found that continuously repeating this process, considerably increases the relevancy and the value of any app.

Today the lean approach is a part of our companies’ philosophy. Key elements of successful mobile development are a short time to market and obtaining feedback early. I believe the services of Back4App contribute to that to a great extent because of the possibility of setting up a back-end very quickly. There is no more excuse for anyone not to develop a Minimum Viable Product (MVP) first.

Developers vs. Software Development Company

That’s a difficult decision! Generally speaking, you should outsource development if the app is not part of your core business. For example, you have a business and want to create an app to control internal processes or any other aspect of the company that is not the core. Outsourcing would work better for this use case.


If the app is your core business, the decision will be more complicated. In particular, in the US, it’s challenging to find developers and convince them to work for your company. Let’s consider you are a startup with few financial resources. Outsourcing would be an acceptable alternative until your business grows, and you have more compelling reasons (more clear vision, technical challenges, money) to persuade developers to work for you. Another path you can follow is to look for a technical co-founder, and he or she will be your first developer.

The flowchart below will help you to decide.

flowchart-find-software-development-company-make-appWill the app be your core business?

If the answer is NO. Outsourcing will make a lot of sense.

If the answer is YES. Make some additional questions.

Will you work full time on the project?

If the answer is NO. Outsourcing will make a lot of sense.

If the answer is YES. Make some additional questions.

Do you have funding or money to pay a developer for at least 1 year?

If the answer is NO.  Two options, outsource or have a technical co-founder.

If the answer is YES.  Two options, hire a developer or have a technical co-founder.


Consumer App x Business App

At this step, you need to define if you are going to target your app to consumers or businesses. There is no right or wrong, and it’s a matter of choice.

Consumer Apps

  • Free or Freemium
  • Low $ per user
  • Emotional design
  • High Churn
  • Large user base

Business Apps

  • Paid
  • High $ per account
  • More utilitarian and focus on simplifying business processes
  • Lower churn in comparison to consumer apps

Research competitors for your app

Here are some ways you can know more about your competitors:

  • Google search / Google trends
  • Reporting firms like Gartner/App Annie
  • Websites like Alexa / Similarweb
  • Use tools like SEM Rush / MOZ

2. Choose Android or iOS

Before moving to the next step, please choose one operating system to start. Even though, hybrid development makes it easier to create apps on both operating systems, selecting a single platform will simplify the design process, save you money, and you can easily add a new one in the future. Developing on both platforms at the same time will make your MVP more complex, increase costs, and delay customer understanding. Here is the worldwide market share between Android and iOS.



It has roughly 80% of the user base. Generally speaking, if you want to target a broader user base, you should start with Android. It’s also mainly used in emerging markets like South America and Asia.

How to make an app on iOS?

On the other hand, iOS encompasses 20% of the user base. Generally speaking, it’s a better choice to reach more engaged users and with more earning power.

The best way to build your iOS app

These are practical guidelines that will teach you how to create your iOS app. Here we will focus on native Apps, which are Apps developed using a programming language specific for the platform. Tipically for iOS that would be Objective-C, Swift or the newest SwiftUI.

Have a MacOS up and running

The very first step would be to have access to MacOS X in its latest version. Back in the day that would mean buying a Mac, but thanks to the virtualization, today you can find a Virtual Machine that runs MacOS X in your Linux or Windows environment.

You can download Virtual Box for free here.

Install XCode

With MacOS up and running, the next step is to download and install XCode, Apple’s IDE (Integrated Development Environemnt), which is the piece of software that will facilitate the writing of code and, then, compile that code into a binary executable application. 

XCode can be retrieved for free from Apple and used with an Apple Developer account.

You can create your Apple Developer account here.

Decide between Objective-C, Swift, and SwiftUI

With all that done, the next logical step is to decide which language to use.
As App development evolves over time, so does the programming languages. Back in the day, Objective-C used to be the first and only choice for programming native Apps to iOS.  Then came Swift, which is more modern and heavely influenced by other programming languages such as C# and Python among others.

The newest kid on the block is SwiftUI, which is the evolution of Swift and allows developers to create UIs (User Interfaces) in a programatic way while still see its results graphically, making it easier to maintain over time.
As I write this article, the majority of Apps are being created using Swift, but SwiftUI is growing fast and will probably be the language of choice soon.

Projects in XCode use the MVC pattern (Model View Controller), so:

  • Model is where your data resides
  • View is the front end of your App, the portion the users interact with
  • Controller is what bounds the Model and View

The Controller has the ability to update both the Models and the Views, and can be notified by those to take action.

You can put inside your Models:

  • Networking code
  • Persistence code
  • Parsing code
  • Data sources and delegates
  • Constants
  • Helpers and Extensions

While in your Views should contain only:

  • UIView subclasses
  • UIKit/AppKit classes
  • Animations
  • Graphics

The Controller should contain the logics of your App:

  • If the user click this button, do this…
  • If this variable changes, do that…
  • Refresh this view in this amount of time…
  • If the App loses internet connectivity, take this action…

You can learn more about MVC here.

Follow Apple’s guidelines

Another very important yet underestimated part of producing iOS Apps, is to follow Apple’s guidelines for code and design. It is most than common to spend time and money to develop an App only to see it rejected by Apple because of this reason. Take your time to read the guidelines, understand what to do, what not to do and, most important, why.

Being rejected can cause a lot of frustration and rework, so, it is worth to do it right the very first time.

You can learn about the Apple’s Guidelines here:

The next step is to produce some code. You can learn a lot by reading Apple’s tutorials:

Here it is some Swift code commented so you can read:

class Meal { // Declares a class named Meal   
    var name: String  // Declares a variable named "name" of the type String
    var photo: UIImage? // Declares a variable named "photo" of the type UIImage which is optional (the question mark)
    var rating: Int // Declares a varialbe named "rating" of the type Integer

We can also declare an Initializer, which is a method that gets called and prepares an instance of a class for usage:

init(name: String, photo: UIImage?, rating: Int) {
// Every logic in here will be called every time we instantiate an object

And here we can add some logic to it:

// Initialization should fail if there is no name or if the rating is negative.
if name.isEmpty || rating < 0 {
//if the name is empty OR the rating is smaller than zero
    return nil // return nil (null)

So it will look like this:

init?(name: String, photo: UIImage?, rating: Int) {
// Initialization should fail if there is no name or if the rating is negative.
    if name.isEmpty || rating < 0 {
        return nil
// Initialize stored properties. = name = photo
    self.rating = rating

Open XCode and choose “Create a new XCode Project”

Choose iOS and Single View App

Then give your App a name and choose Swift as the programming language

Now open your ViewController.swift file

and paste in this code:

override func viewDidAppear(_ animated: Bool) {


    let alert = UIAlertController(title: "Hello", message: "World", preferredStyle: UIAlertController.Style.alert)

    alert.addAction(UIAlertAction(title: "Click here", style:UIAlertAction.Style.default, handler: nil))

    self.present(alert, animated: true, completion: nil)


It should look like this:

With all that done, you can finally hit the “Play” button so XCode can compile and run your App

You will see your first App running

Download a ready-to-use iOS app example

Want to know more about creating an iOS app? You please download a ready-to-use iOS app example below: 

iOS Instagram App Example Download

3. Wireframe & Mockup & Prototyping

First things, first! The wireframe is not the same thing as a mockup, and mockup is not prototyping!

App Wireframe

The wireframe is a sketch of how the app is going to look like.

App Mockup

A mockup has animated pictures and colors.

App Prototype

A prototype allows the users to perform actions like pressing a button and interact with the app.

Here is an example of a wireframe, mockup, and prototype.


Investing time on this step can save you time and money! Another significant reason to go through this step is that you are going to learn! You will gain clarity and speed up market validation!

The reasons you should design your application are:

• It’s fun, and you will enjoy the process
• It’s much faster to change design than changing code
• Designer hours are usually less expensive than developer hours
• You can do by yourself if you wish

There are several tools you can use for this purpose. Some examples here:

– Sketch
– Invision
– Moqups

Here is a quote with a valuable lesson from Rob Blackburn of Blackburn Labs

“I have found that wireframes/mockups are some of the most critical elements to the early phases of any project. They say a picture is worth a thousand words. This holds particularity true when trying to describe an abstract concept. Sometimes the only way to accurately convey the apps vision is with a wireframe or mockup. For some projects I won’t even try to give a quote until we’ve done at least a few mockups, just to make sure we are all talking about the same thing.There are many great tools that help make the wireframe/mockup process faster and easier such as Mockflow  or InVision. However, sometimes I find simply as using MS Powerpoint or Google Slides works best for quick ad hoc wireframes or mockups. The key is to get the idea to where everyone can see it; be it on a whiteboard, a napkin, a slide deck, or using special software. Use the tools that fit your team best and allows for fluid creativity and communication.

Use App Templates

Here is another vital tip that will help you accelerate your app development and reduce the total investment! Make sure you use app templates. Application templates are a great way to start your app without recreating the wheel and drive value to the unique functionalities your mobile app has.

Here are some common template examples that may benefit you:

4. Get customer feedback

Now that you have your prototype ready, you can conduct the first round of customer feedback! Show it to friends and potential customers. Here some ways you can that:

  • Show the app to startups founders at coworking spaces
  • Please share it with family & friends
  • Go to meetup events
  • Show it to real customers
  • Advertise the product on Facebook, LinkedIn, and Twitter. You can get free credits for that.
  • Go to pitch competitions

Want to know more about customer feedback?

Read this article:

41 Ways to Get Customer Feedback

Watch this video (min 2:54):

Customer Feedback Video

Based on the feedback you receive, you need to review your high-level idea and prototypes. Run this loop until you are comfortable with the results and move to the next step.


5. App Backend

Now we are ready to start coding the app!

Mobile apps are like an iceberg! There is a piece the users can see and an unseen piece.

Users can see = frontend

Users can’t see = backend

Generally speaking, most of the development will concentrate on the backend.  I say that because the backend will run most of the business rules, store/retrieve data, and generate the APIs.


There are two main paths to create a backend:

  • Use a backend platform
  • Code a custom backend from scratch

BaaS – Backend as a Service Platforms

A great way to speed up backend creation is to use platforms to accelerate development. Using a backend service, you will be able to automate repetitive tasks like authentication, social login, data backup, and others. The main benefits of using a backend as service are:

  • Speed – Reduce the time to market
  • Cost – Less engineering hours
  • Infrastructure – No need to worry about cloud management

Let’s take, for example, a dating app. Here is how much you can save using backend service.

Social Integration

Setup Time: 16 hours

Development Time: 16 Hours

Cost/Hour: $25

Total Cost: $800

Money Save with backend service: $800

GPS & GeoFences

Setup Time: 08 hours

Development Time: 80 Hours

Cost/Hour: $25

Total Cost: $2,200

Money Save with backend service: $2,200

Send Push Notifications

Setup Time: 40 hours

Development Time: 480 hours

Cost/Hour: $25

Total Cost: $13,000

Money Save with backend service: $13,000

So, reducing total project costs and faster time to market are two compelling reasons to a backend as a service platform.

Here are some options you can start:

  • Back4app (That’s our company, please try it first!)
  • Parse
  • Firebase

Would you like to know more about how a Backend as a Service can save you development costs? Please read the article below:

Backend as a Service

How to make your app GDPR compliant

Another consideration you need to bear in mind is how to create a GDPR compliant app. If your app is going to store data from EU users, you must comply with GDPR. Backend services will help you to do that and speed up the entire process. Generally speaking, a backend service will provide you with a DPA – Data Processing Addendum and will act as the data processor. The app owner will act as a data controller. The advantages of using a backend as service for GDPR are:

  • The app owner will act as Data Controller
  • Outsource Data Processor responsibilities to the backend service
  • Preconfigured Security/Privacy settings on the server-side

For example, at Back4app, we allocated most of our engineering team for around 60 days to redefine the backend structure to comply with GDPR requirements. So, it’s possible to do it by yourself, but the time & effort required will be substantial. It’s not an easy task, and in particular, for small projects, it will be very hard this investment to pay off. You can download an example of DPA below:

Download DPA Example Here  

Custom Backend

The main advantage of a custom backend is the flexibility it provides. The downside is the higher cost in comparison to a backend service and longer development time until you launch your MVP.

If you decide to choose this path, here are some frequently used programming languages:

  • Node.JS – Some famous projects are, LinkedIn, Netflix, Uber
  • Python – Some well-known companies using are Instagram, Spotify, Dropbox
  • Ruby on Rails – Some great examples are Airbnb, Shopify, Bloomberg

6. App Frontend

The frontend of the application plays a critical piece on the success of your app! A successful app requires a functional, clean, and attractive appeal to raise interest! The first choice you will face is that if you are going to develop a Native, Web, or Hybrid mobile app.

Native apps work on the devices’ OSs and require full access to hardware and functionally. The main benefits of native apps are the speed; they work offline and have the best look, and feel. Web apps do not have access to the hardware and have more limited functionality. The main benefits are the fast time to market, low development cost, and there is no requirement for download. Hybrid apps have a web view that runs inside the native app. This image is helpful to highlight the differences.

make-mobile-app-web-native-hybridWeb Apps


  • Fast time to market
  • Less expensive
  • Updates don’t require new app store review


  • User experience is not the same as a native app
  • Slower and less resourceful
  • A browser it’s required to open the app

Native App


  • Best performance
  • Superior user experience
  • Development flexibility


  • More expensive option
  • More complex to maintain and upgrade
  • Requires two separate code repositories

Hybrid App


  • Single codebase, and less expensive than native
  • Similar user experience as native apps
  • There is no need for a browser


  • Slower than native apps
  • You need a third-party platform to code
  • Bug fixing may be more difficult

Generally speaking, to develop an MVP I would go for hybrid development for the following reasons:

  • It’s easier to standardize development for Android/iOS
  • Less expensive in comparison to pure native
  • The UX is superior to web apps and will work offline

There are plenty of options in terms of the technology stack you can use to develop the application frontend. Here are some options:

  • Reactive Native – Open source stack supported by Facebook
  • Xamarin – Microsoft company
  • Ionic Framework – App development platform for web developers
  • Xcode and Swift for iOS native
  • Android Studio and Java for Android native

React Native


Cross-platform, you don’t misuse time recompiling, and used by large players like Instagram, Wallmart, etc.


Not clear the long term promise from Facebook to keep the platform.



Cross-platform, supported by Microsoft, near to native app performance.


Limited outside coding support, UI development is time-consuming.



Quick development time compared to native, plenty of UI components, and plugins available.


Debugging is challenging, and builds can break.

Xcode and Swift for iOS native


Rapid development, swift apps are easy to scale, safety, performance.


Hard to find developers (usually very expensive), poor interoperability with other tools, lack of support for legacy apps.

Java and Android Studio for Android native


Performance, more talent pool available, hardware independence, instant apps.


Multiple device screens and security issues.

7. Landing Page

Producing an app LP will enable you to target your audience, offer them something of value, and transform a higher percentage of your visitors into application downloads, while also obtaining data about who they are and what they’ve converted on. Landing pages are also relevant because they increase your credibility and strengthen your brand. There are lots of tools that can help you to create a landing page. I will list 3:

  • Wix Landing Pages
  • Mailchimp Landing Pages
  • KickoffLabs

8. Mobile Analytics

If You Can’t Measure It, You Can’t Improve It. So, you have to monitor your mobile app! Mobile app analytics is indispensable for several reasons. It provides you clarity about how customers are using your application, which components of the app they interact with, and what actions they do within the app.

You can then use these insights to create an execution plan to improve your product further. For example, adding new features, or refining existing ones in a way that would make the users’ lives easier, or removing elements that the customers don’t seem to use.

App analytics will also show if you are achieving your goals, whether it’s the number of downloads, revenue, or any other KPI that is important for your business. Real-life data is the best way to optimize your app.

Here are some tools that will help you:

  • Mixpanel
  • App Annie
  • Google Analytics for mobile

Here is a quote with valuable lessons from Andrew of Appliquette App Development

There’s a lot to digest when it comes to App analytics, and looking at an analytics dashboard for the first time could be overwhelming, but using mobile app analytics is a very important component of the success of your app. It will help you learn how users engage with your product, or how to tweak campaigns to achieve higher conversion.Events are the backbone of your analytics, all tools come with some automatic events such as app open, session length, crashes etc, but the real power lies in custom events you can create specific to your product.  For example we used events in “Two Dollar Coffee Club” to understand customer coupon redeem patterns for the venues.With the redeem event we could dig deeper for specific parameters like the venue it was redeemed at, the demographic of the user redeeming etc. This could tell us more about customers who are more or less likely to redeem coupons in the app and help us in our marketing campaigns.Events are just one part of a much bigger picture, but it’s clear that without analytics it will be extremely difficult to really understand the behaviour of your app users.

9. Test your app

A well-tested mobile app you will increase your review ratings and customer satisfaction. Invest time on this step, and you will get valuable referrals and grow the download rate. Here is some necessary testing you should do before publishing your app:

  • Functional Testing – Does the app work as expected?
  • Usability Testing – Is your app easy to use?
  • User Interface Testing – Check elements of the screen
  • Performance Testing – Is your application stable and fast?
  • Compatibility Testing – Screen resolution, orientation, hardware, etc


10. Optimize your App SEO

Most people miss this step! There is too much competition in the app stores, and users need to find you quickly. An excellent way to do that is by optimizing your app and having a good SEO (ASO) ranking. Several factors will influence your ranking and are detailed below:

  • App Title
  • Keywords
  • Quality backlinks

As soon as your app is published, your Reviews & Ratings and the number of downloads will also influence the SEO. So, make sure your early users are delighted, and it will help you to grow.

Here are some platforms that can help you with app store optimization:

  • AppRadar
  • Gummicube
  • Rankmyapp

11. Launch your app

Now you are almost there! Are you inspired?

Legal Aspects

Before you launch, please make sure you have the Terms of Use and Privacy Policy prepared. In particular, in the USA, lawyers are costly! You should budget at least $5,000 if you use a law firm. Another alternative is to purchase a template and adapt it.

Publish the App

The last step is to publish your app in the stores!

The publishing process it’s much more relaxed and straightforward with Google Play in comparison to Apple Store. The differences are listed below:

Google Play Store

  • Create a Developer Account
  • Pay a $25 one-time registration fee
  • You can publish as many apps as you wish
  • Add App Title & Description
  • Add Screen Shots
  • Specify content rating
  • Select app category
  • Upload SDK
  • Add pricing
  • Google conducts almost no curatorship (automated review process)
  • The app is published in less than 3 hours

Apple Store

  • Create a Developer Account
  • Pay a $99/year subscription fee
  • Pass on App Store Guidelines
  • Test and ensure there no bugs or crashes
  • Upload your app
  • Submit for official review (manual review process)
  • The approval can take up to 2 days or more

12. Promote your app

Now that you worked hard to build your app, please make sure you advertise it! Here are some useful tips:

  • Start a blog
  • Use LinkedIn, Facebook, Twitter, and other social media
  • Create a video for your app
  • Answer questions on Quora and Reddit
  • Create a Slideshare presentation
  • Post a job on Indeed

For a complete list, don’t forget to read:
65 Simple Ways Promote Your App

13. Get customer feedback

This step never ends! The more data and understanding of your users you have, the better decisions you can take for the future of your app. There is no magic pill, and to increase your app usage, you will need to work hard and have a regular monitoring routine! Getting customer feedback has to be a part of your daily routine! Let’s suppose you invest 1 hour per day getting customer feedback, imagine how much you can learn after 365 days. It’s essential to obtain quantitative and qualitative data about your users.

How to get app users quantitative data?

  • Use analytics tools like Google Analytics, Mix Panel, App Annie

How to get app users qualitative data?

  • Make surveys using Typeform or SurveyMonkey
  • Send emails to your customers
  • Schedule calls with your users

One action I suggest you do is to create a simple excel spreadsheet and prioritize the improvements based on the collected data. Try to find low hanging fruits and categorize the upgrades as follows:

  • Bugs and clear mistakes
  • Easy fixes
  • More complex improvements


If you would like to contribute to this article, please email me at [email protected], and I will be happy to include your comments.


General FAQ

What are the steps to make an iOS app?

– Have a MacOS up and running
– Install XCode
– Decide between Objective-C, Swift, and SwiftUI
– Follow Apple’s guidelines for code and design
– Download a ready-to-use iOS app example

How to make my app GDPR compliant?

Generally speaking, you will have to sign a DPA – Data Processing Addendum with the backend provider and they will act as the data processor. The app owner will act as a data controller. Here is a sample DPA – Data Processing Addendum.

How to save money developing an app?

Developers are expensive. So, don’t start coding right away, keep your app simple and start with an MVP, and get feedback from customers as early as possible.

Should I outsource app development?

That’s a difficult decision! Generally speaking, you should outsource development if the app is not part of your core business. For startups, in-house development is, in most cases, a better option.

Should I use a BaaS for app development?

Backend as a service platforms are a great way to accelerate app development and reduce the total cost of a software project. To know more, please read BaaS | Backend as a Service.

Comments ( 15 )

  1. ReplySamir Melo
    Que artigo excelente! Thanks.
  2. ReplySnippz
    Hi George, this was a great article.Especially the tips about ASO services. Thanks
    • ReplyGeorge Batschinski
      Happy that you enjoyed the reading! I hope it helped you to create your app.
  3. ReplyJudi Online,
    Pretty! This has been an incredibly wonderful article. Thank you for providing this info.
    • ReplyGeorge Batschinski
      Happy to share the information! Thanks for your comment and I hope the tutorial was useful to you in creating your mobile app.
  4. Replycoconut oil and
    Hey just wanted to give you a quick heads up and let you know a few of the images aren't loading correctly. I'm not sure why but I think its a linking issue.I've tried it in two different web browsers and both show the same outcome.
  5. Reply
    WOW just what I was searching for. Came here by searching for how to make an app
  6. ReplyVera
    Wow that was unusual. I just wrote an incredibly long comment but after I clicked submit my comment didn't show up. Grrrr... well I'm not writing all that over again. Regardless, just wanted to say fantastic blog!
  7. ReplyWebsite Design in Delhi
    Hello! This is my first comment here so I just wanted to give a quick shout out and tell you I genuinely enjoy reading your blog posts. Can you recommend any other blogs/websites/forums that deal with the same topics? Thank you so much!
  8. Reply45.32.90.156
    Hey just wanted to give you a quick heads up and let you know a few of the images aren't loading correctly. I'm not sure why but I think its a linking issue. I've tried it in two different web browsers and both show the same results.

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